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Terms of Service

These terms set out the rules and obligations that govern your use of the PayTiller payment platform. By using our services, you agree to these terms.

Last updated: August 2026
Important Notice

We are not a financial exchanger

PayTiller is a software and automation platform only. We do not buy, sell, exchange, remit, transfer, hold or otherwise deal in money, currency or financial instruments, and we are not a money changer, financial exchanger, bank, payment institution or licensed financial intermediary of any kind.

All money movement in connection with a PayTiller transaction takes place directly between your customer and your own personal or business MFS or bank account. PayTiller never takes possession of, holds, pools, custodies or exercises control over customer funds at any point in the payment process.

What we provide is an automation API system: it lets you create invoices, send payment requests to your customers, and reconcile incoming transactions against the accounts you nominate to us.

Your responsibilities: because funds pass straight through your own account, you remain solely responsible as the party receiving the money — for that account's compliance with Bangladesh Bank and the relevant MFS provider's rules, for your own tax and reporting obligations, and for issuing any refund, reversal or credit back to your customer. Chargebacks, disputes, reversals and regulatory enquiries are handled by you and your account provider, not by PayTiller.

01 · Acceptance of Terms

By using PayTiller, you agree

By accessing or using PayTiller's website, platform and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our services.

02 · Eligibility

Who can use PayTiller

You must be at least 18 years old and capable of entering into a binding agreement to use our services. If you are registering on behalf of a business, you confirm that you have the authority to bind that organisation to these terms.

03 · Account Responsibilities

Keeping your account secure

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorised use or security breach. You must provide accurate and up-to-date information at all times.

04 · Acceptable Use

How you may use our services

You agree to use PayTiller only for lawful purposes and in accordance with these terms. You may not misuse the platform, attempt to gain unauthorised access, interfere with its operation, or use it in any way that could damage, disable or impair the service.

05 · Fees & Payments

Fees and payments

Certain features of our services may be subject to fees, which will be communicated to you clearly before you commit. You agree to pay all applicable fees associated with your use of the service, and fees are stated exclusive of any applicable taxes unless otherwise noted.

06 · Prohibited Activities

What you must not do

  • Use the service for any fraudulent, illegal or unauthorised purpose.
  • Attempt to probe, scan or test the vulnerability of the platform or bypass security measures.
  • Impersonate another person or entity, or misrepresent your affiliation.
  • Collect or harvest personal data of other users without consent.
  • Upload or transmit viruses, malware or any harmful code.
07 · Limitation of Liability

Our responsibility

To the maximum extent permitted by law, PayTiller shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or business opportunities arising from your use of, or inability to use, the service.

Our total liability to you for any claim arising out of or relating to these terms or your use of the service is limited to the amount you paid us in the twelve (12) months preceding the claim, or fifty US dollars (US $50), whichever is greater.

08 · Termination

Suspension and termination

We may suspend or terminate your access to the service at any time, with or without notice, if you breach these terms or if we determine that continued use poses a risk to the platform, its users or legal obligations. You may stop using the service at any time and close your account in accordance with our procedures.

09 · Changes to these Terms

Updates to these terms

We may revise these Terms of Service from time to time. The latest version will always be posted on this page, and where changes are significant we will make reasonable efforts to notify you. Continued use of the service after changes take effect constitutes acceptance of the revised terms.

10 · Contact Us

Questions about these terms?

If you have any questions about these Terms of Service, please contact us at support@paytiller.top or call +880 1911 336699.